How Do I install a voice that I bough on my GPS VIA 1505?

Marquinho

Hi guys,
almost a year ago I bough KIIT voice; to replace some others I had in my GPS memory and what a surprise I received that my credit card was charged but no voices to download....

I have tried countless time to look if I was mistaken; or somehow the voice is hidden anywhere..but nothing.

Appreciatte your comments,

It is sad that Tom Tom does not have a Customer service department available to help with this issues

YamFazMan

Hi
@Marquinho

Contact Tomtom Support to sort out your Account

Support Phone numbers.... Thanks to User Niall for maintaining the list
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-988105/index1.html#post1020431

Email....
Scroll to the bottom of this page
From the Support Menu list
Click 'Contact us'
Or
Click Here for a direct link to 'Contact us'....
https://uk.support.tomtom.com/app/contact/locale/en_GB

Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

Drill down through the appropriate links
You will eventually get to....

FAQS --- FORUMS ---- EMAIL US---- PHONE US

OR

Email Direct Link...
http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
After Clicking on the Link
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

Note... You must already be logged into the site for the 'Email Direct link' to work

ATB YFM

VikramK

Hi @Marquinho

I asked someone in the customer service to fix this for you.

Could you connect the device and check for updates in MyDrive Connect.

Regards
Vikram