"Oops, we are having trouble accessing TomTom services" — TomTom Community

"Oops, we are having trouble accessing TomTom services"

EkmanEkman Posts: 128
This video shows what to do if you see the message “Oops, we are having trouble accessing TomTom services” or “Oops, something went wrong” on your GO Wi-Fi™ device.


  • graeme24graeme24 Posts: 1 [New Seeker]
    I have the TomTom Go 6200 I can not get WIFI
    I click settings nothing see no WIFI no matter what I do. I have done A factory reset many times.

    also, the hard reset where I wait for the white writing click button 3 times .tried this for days nothing.
    I only bought this late last year for $150.00 and have only used it 6 times as to covid laws.
    it updated fine back then now it does not update I always just get the 00PS even after the resetting I have done no less than 20 times by the book.

    I can't get WIFI to show but I can update my TomTom Go 5200 by wifi no problems
    can someone save me my sanity I am losing it. watched dozens of clips and reading all the instructions. weeks of nothing.
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