blank screen on the Via53

darioflorio
Registered Users Posts: 1 
New Traveler

New Traveler
Hi there,
My TomTom shows a blank screen when turning on. It has done this quite few times now.
My model is Tomtom Via53
My TomTom shows a blank screen when turning on. It has done this quite few times now.
My model is Tomtom Via53
0
Comments
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Hi
@darioflorio
Have you tried a Soft/Drum roll restart on the device ???? This restarts the devices Operating System afresh
RESETTING YOUR NAVIGATION DEVICE
https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ
Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles......
ATB YFM0