quit from emergency service

David12345678 Registered Users Posts: 1
New Traveler
edited January 2019 in Built in car navigation
Hi there, I got an annoying problem, my TomTom is frozen on 112 emergency telephone european number display and I have no choice, technically isn't frozen, I can scroll the map and press one button only, "done" to call police immediately and I can always see my position with coordinates. Honestly, I don't have idea what's happened, so, I restarted the device several times and updated but it's still running, I switched off for hours and this stupid device won't forget the emergency mode in anycase, help please!


  • Niall
    Niall Posts: 11,112

    Try to do a soft reset, you will loose nothing, it is like rebooting your computer and reloads all the new files from an update.

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button. Make sure you are outside and have a clear view of the sky (satellites)