rider 500 display will not flip or rotate

Bob Denman

after updating the device the display is upside down and fixed, ie does not rotate to portrait mode.
Bob

YamFazMan

Hi
@Bob Denman

Firstly try....
Tap the 4Dot (.... Menu) --> Settings --> Appearance --> Display... Check if the Orientation lock has been set to 'ON'
___________________________

If the Orientation lock is set to 'OFF'... And the screen still doesn't Auto Rotate....

This has worked in the past for my Via 120 Live....
With the device turned on, hold the device firmly in one hand with the screen facing toward you...
Give the edge of the device a firm tap using the palm of your other hand
I don't know how a orientation sensor works but the firm tap brings it back to life

Be careful you do not drop the device in the process....

Edit... How does a Smart phone know which is the right way up
https://www.scienceabc.com/innovation/smartphones-change-orientation-horizontal-landscape-gravity-sensor-accelerometer.html

ATB YFM

Bob Denman

Thanks YamFazMan,
that was it but why set that on with just an update.
but all now Fine.
simple when you know how.
Thanks again for the quick response.
Bob

AndersNordh

Hi, a lot of people have reported issues with the orientation sensor being too sensitive while riding causing the screen to go blank while changing orientation during turns or vibrations. Probably Tomtom just wanted to minimize the issues by setting this lock option to on ... ;-)

Have a nice day.
Anders

Mihol

My 1525 TM display screen does not rotate.

YamFazMan

Hi
@Mihol

Tomtom Video... How to rotate an integrated mount


ATB YFM