rider 500 display will not flip or rotate — TomTom Community

rider 500 display will not flip or rotate

Bob DenmanBob Denman Posts: 2 [Apprentice Traveler]
edited January 2019 in RIDER
after updating the device the display is upside down and fixed, ie does not rotate to portrait mode.


  • YamFazManYamFazMan Posts: 19,618
    @Bob Denman

    Firstly try....
    Tap the 4Dot (.... Menu) --> Settings --> Appearance --> Display... Check if the Orientation lock has been set to 'ON'

    If the Orientation lock is set to 'OFF'... And the screen still doesn't Auto Rotate....

    This has worked in the past for my Via 120 Live....
    With the device turned on, hold the device firmly in one hand with the screen facing toward you...
    Give the edge of the device a firm tap using the palm of your other hand
    I don't know how a orientation sensor works but the firm tap brings it back to life

    Be careful you do not drop the device in the process....

    Edit... How does a Smart phone know which is the right way up

  • Bob DenmanBob Denman Posts: 2 [Apprentice Traveler]
    Thanks YamFazMan,
    that was it but why set that on with just an update.
    but all now Fine.
    simple when you know how.
    Thanks again for the quick response.
  • AndersNordhAndersNordh Posts: 276 [Supreme Navigator]
    Hi, a lot of people have reported issues with the orientation sensor being too sensitive while riding causing the screen to go blank while changing orientation during turns or vibrations. Probably Tomtom just wanted to minimize the issues by setting this lock option to on ... ;-)

    Have a nice day.
  • MiholMihol Posts: 7 [Apprentice Traveler]
    My 1525 TM display screen does not rotate.
  • YamFazManYamFazMan Posts: 19,618

    Tomtom Video... How to rotate an integrated mount

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