English voice is not available for GO 6200

Srinivas Kallepalli
Srinivas Kallepalli Registered Users Posts: 3
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
I just bought a GO 6200 in Germany and changed the display language to English (UK).
However I could not use the voice control function and the device tells me it cannot be used with my display language...

I heard that tomtom will allow me to download the English voice when I connect to the wifi.
Can anyone help me how to do that?

Thanks,
Srini.

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    You can call support (agents speak English) and ask for English computer voices to be added to your account:


    :flag_de: Deutschland
    069 663 08 012
    Mo: 09:00 - 17:30
    Di - Fr: 09:00 - 16:30

    Or, perhaps, administrator @VikramK will drop by and add them himself. Check back.
  • Srinivas Kallepalli
    Srinivas Kallepalli Registered Users Posts: 3
    Apprentice Seeker
    Thanks for your quick reply dhn
  • lampard
    lampard Administrators Posts: 5,949
    Moderator
    Hi Srinivas,

    Welcome to the Community!

    I've added the Serena and Malcolm voices on your account. You'll be able to download them when the device is connected to a WiFi connection.

    Cheers, lampard
  • Srinivas Kallepalli
    Srinivas Kallepalli Registered Users Posts: 3
    Apprentice Seeker
    Thanks Lampard