New 1 year speed camera updates activation code shows as expired on GO6000 — TomTom Discussions

New 1 year speed camera updates activation code shows as expired on GO6000

AllanDutch
AllanDutch Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in TomTom Services
I have just used a 1 year speed camera updates activation code, from Amazon, but although my profile shows it as activated my TomTom 6000 shows speed camera updates as expired? What has gone wrong and how do I fix this?

Comments

  • Niall
    Niall Posts: 11,089
    Superuser
    @AllanDutch

    Remember after each up date to do a soft reset, you will loose nothing, it is like rebooting your computer and reloads all the new files from an update.

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button. Make sure you are outside and have a clear view of the sky (satellites)
  • AllanDutch
    AllanDutch Registered Users Posts: 2
    Apprentice Traveler
    Thank you, the problem is solved, speed camera is now activated.