Rider 400 Software updates — TomTom Community

RIDER

Rider 400 Software updates

KlnKln Posts: 1 [New Traveler]
edited January 2019 in RIDER
I have tried to update my Rider 400 and it will not update multiple items. it allows you to update individual items, which causes an issue with the map update. It will not update both maps simultaneously, so when you update one of the maps, My Drive assumes it has updated both maps but on the device it shows two different map version; 1011.9040 and 1015.9163.
Can anyone please help please?

Comments

  • LucifyLucify Posts: 124 [Exalted Navigator]
    Ideally the older map gets removed when you install the newer version in this case v10.15.

    So this is strange. Seek for some clarification from support.
  • NiallNiall Posts: 10,871
    Superuser
    @Kln

    Contact Customer Services to sort out your subscriptions


    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
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