Refund on a Map
DJday
Posts: 1 [New Traveler]
Have just purchased a new map for my TomTom, but did not know till after the purchase that my device is outdated and can not be installed.
Would anyone be able to advise on how I would need to go about getting a refund on this please?
Would anyone be able to advise on how I would need to go about getting a refund on this please?
0
Comments
As this is a user forum, contact Customer Services on Monday to claim a refund, but be silent about which device you have till you are speaking to a real agent
:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
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When will TT get their mapshop pages sorted out so customers need to input their device code to ensure compatibility BEFORE parting with their money and then having to jump through hoops to (eventually) get their refund?
There are just so many cases of this negligence, carelessness, inefficiency or indifference by TomTom regarding this. Another (sadly typical & regular) example:-
https://en.discussions.tomtom.com/map-purchasing-57/customer-service-1036389/index1.html#post1232789
A quote with an ongoing question with support
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then I thought TomTom must be
then this came to mind
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