Refund on a Map

DJday
Registered Users Posts: 1 
New Traveler

New Traveler
Have just purchased a new map for my TomTom, but did not know till after the purchase that my device is outdated and can not be installed.
Would anyone be able to advise on how I would need to go about getting a refund on this please?
Would anyone be able to advise on how I would need to go about getting a refund on this please?
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Comments
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Here we go yet AGAIN!
When will TT get their mapshop pages sorted out so customers need to input their device code to ensure compatibility BEFORE parting with their money and then having to jump through hoops to (eventually) get their refund?
There are just so many cases of this negligence, carelessness, inefficiency or indifference by TomTom regarding this. Another (sadly typical & regular) example:-
https://en.discussions.tomtom.com/map-purchasing-57/customer-service-1036389/index1.html#post12327890 -
@justmebrowsing
A quote with an ongoing question with supportAbout the refund, the refund is processed within 1-2 days, however, due to the billing cycle of the credit card the customer is using, the refunded amount gets reflected in the card statement in its next billing cycle.0 -
@Niall That's utter BS. Even Dick Turpin wore a mask!0
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Even I though that was this
then I thought TomTom must be
then this came to mind0