Charging issue in Spark 3 watch

rpod09
rpod09 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
My tomtom watch was unused for about 3 weeks when I was not running. Now when I put into charging it is not working and the screen is just blank.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle. You may want to call Support and see about getting a replacement.

    I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.