HELP WITH GO LIVE 2050

Auntie Molly
Auntie Molly Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in TomTom Services
I understand I cant get live traffic reports now but my Tom tom2050 just has all the software details on the screen and it wont go pass that and it wont connect to the computer can anyone help me please

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    Might the power button on the device be stuck such that the device is going beyond the standard 20-second drum reset and moving on to the diagnosis screen?
  • Auntie Molly
    Auntie Molly Registered Users Posts: 2
    Apprentice Traveler
    thank you it fixed it