Won’t start up XXL classic

Dem10
Dem10 Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in Devices using TomTom HOME
I have the XXL classic, always worked really well, suddenly stopped working. Won’t turn off and just shows the opening screen TomTom, everyone and then looks like it trying to download something and back to TomTom screen again. Have tried holding down the off button, just goes to a blank green screen, sounds the drum beat, and back to TomTom screen. Anyone have any suggestions please?

Comments

  • dhn
    dhn Posts: 33,388
     Superuser
    Do you have a backup (hopefully, manual -- not Home)?
  • Dem10
    Dem10 Registered Users Posts: 2
    Apprentice Traveler
    No I don’t have a manual unfortunately