Why doesn't my planned routes show up in iPhone App TomTom Go?

Ken1Nyb
Ken1Nyb Registered Users Posts: 2
Apprentice Seeker
My planned routes does not show in iPhone App Go.

I ordered a one-year subscription with you yesterday because I found it easy to plan route on your computer (Mac) and then be able to use the route in the GPS app on the phone (iPhone).
I have logged in with TomTom account on both the computer and the iPhone. I have clicked Sync Places with all MyDrive devices.

When I made a route on my Mac (safari), I can see it in the MyDrive app, but not in my Go app (in the same iPhone).
MyDrive is not a GPS app? I am not sure what the MyDrive is for actually. I cant use it as GPS anyway.

Isn’t the Go app the one to use while on the road?

Where can I find planed routes in Go?

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