Where's my map?

graemecabban
graemecabban Registered Users Posts: 3
Apprentice Traveler
edited August 2021 in Map purchase & installation
Im visiting Canada and bought a VIA 1530 loaded with USA map. Went online and bought the Canada Alaska map for 50 bucks.
What was sent to me was an update for canada map (500 Mb approx.) so of course it didn't work. Went back online and did it again and still no map. Its been charged to my card. Websites are sending me in circles. Where's my map???

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    Are you saying you have an updated Canada map on the device? If so, isn't that what you wanted? Not clear what you are asking for. Do you NEED Alaska for your travels?

    If so, call support to try to manage a different map download than just Canada.

    1 877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
  • graemecabban
    graemecabban Registered Users Posts: 3
    Apprentice Traveler
    What is there appears to be an update because its only 500 Mb and maps are usually about 5000Mb. I'll try the phone no. tomorrow. Thanks for that!
  • Niall
    Niall Posts: 11,112
    Superuser
    @graemecabban

    The Canada and Alaska map is only 895Mb
  • graemecabban
    graemecabban Registered Users Posts: 3
    Apprentice Traveler
    Solved. Map is intact there but needed to be activated.

Categories