VIA 52 not connected

Chris63

Connect will only download to "System Devices" not Network adapters or other devices. Is this the reason I cannot connect to updates? If so how do I resolve this issue. I have Windows 10 on a Surface book. Have uninstalled and re-installed numerous times. Done everything and cannot resolve this. Am at my wits end.

BrianE

It might help you to receive appropriate advice if you specify what you are trying to update.

BrianE

Just seen your other post, so I assume you mean a Via 52

Chris63

Updates on a Via 52

YamFazMan

Hi
@Chris63

The Computer Manufacturers appear to be setting "USB Selective Suspend" to ON as default
Especially Laptops, maybe to improve the look of the battery life
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Random Disconnects on Surface Pro 3 & 4
Do you have or have access to a 'Surface Dock', if so plug your device into a USB port on that. Others have found that to work

On the Win10 tablets, Microsoft has hidden the "USB Selective Suspend" menu
You will need to edit the Registry for the USB Selective Suspend menu to show

See….. https://en.discussions.tomtom.com/rider-51/update-fail-tomtom-rider-410-on-a-microsoft-surface-pro-3-windows-10-1025704?postid=1177921

See..... https://en.discussions.tomtom.com/mydrive-connect-apps-474/go-500-random-disconnections-on-surface-3-pro-968783

ATB YFM