headphones stopped working within 3 months

Scromped

headphones with cardio watch stopped working. They were working for 2 months. Now when I charge, the red light is lit. But then after I unplug - no lights, no pairing, no power. I have tried to use the contact page from my watch and profile and get a system error. (Seems NO WAY TO CONTACT TOMTOM!)

I have used other headphones succesfully, so it is not the watch. Why and how could these headphones that came with my watch fail so quickly?

How can I contact TOMTOM?!

YamFazMan

Hi
@Scromped

Contact Tomtom Support to sort out your Problems

Support Phone numbers....
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-988105/index1.html#post1020431

Email....
Scroll to the bottom of this page
From the Support Menu list
Click 'Contact us'
Or
Click Here for a direct link to 'Contact us'....
https://uk.support.tomtom.com/app/contact/locale/en_GB

Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

Drill down through the appropriate links
You will eventually get to....

[h3] FAQS --- FORUMS ---- EMAIL US---- PHONE US[/h3]
OR

Email Direct Link...
http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0

Note... You must already be logged into the site for the 'Email Direct link' to work

ATB YFM