Error connecting TomTom carminat Live to my account

andreeacgold

I have bought a car that has installed a Carminat TomTom Live for France and I want to purchase from TomTom home the map for Full Europe. I can't proceed to payment because of this error. How can I link this device to my new created account? I'm not given any button to do that. ( pls see the screenshot below) Thank you

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andreeacgold

I managed to link the device to my account. I don't know how, I've simply retried and it worked. Now, I have this error about proceeding my payment. Any idea what to do about it?

VikramK

Hi andreeacgold

I would suggest that you try ordering the map on the Ireland webshop, link below:

https://www.tomtom.com/en_ie/drive/maps-services/shop/travel-map/europe/

Regards
Vikram

kkirchev

Hello VikramK. Ireland shop wants an address to buy.
And you cannot buy if you do not have address in Ireland.
I am trying from Bulgaria btw.