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I assume if works OK when not in the car ???
If you have a route planned/or still active from a previous journey, try deleting the route and trying the device in the car again
If you now have access to the device for route planning, the safety lock is still active
When the the safety lock is active + a live route you have restricted access to the planning menu buttons
_________________________________________________
Double check on your Start 20 Device
If you are still not getting all the planning menu buttons displayed
From the main menu
Tap (Setting)
Right cursor once
Tap (Safety Setting) Un-tick "Show essential menu buttons while driving"
Tap Next
Tap Next
Tap Done
Tap Done
Comments
Superusers
Tom
Superusers
If no luck, support:
:flag_ie: Ireland
1890 812 008
Monday-Friday: 09:00 am to 5:00 pm
Superusers
@Long Tom
I assume if works OK when not in the car ???
If you have a route planned/or still active from a previous journey, try deleting the route and trying the device in the car again
If you now have access to the device for route planning, the safety lock is still active
When the the safety lock is active + a live route you have restricted access to the planning menu buttons
_________________________________________________
Double check on your Start 20 Device
If you are still not getting all the planning menu buttons displayed
From the main menu
Tap (Setting)
Right cursor once
Tap (Safety Setting)
Un-tick "Show essential menu buttons while driving"
Tap Next
Tap Next
Tap Done
Tap Done
ATB YFM