Purchases not available in My Content
PianoMan55
Posts: 3 [Neophyte Traveler]
I purchased the Traffic Cameras on 8-18-18 but it not showing as available under MyContent. Can someone please save me another 1 1/2 hours of searching the site and trying to find a way to contact Tom Tom and tell me how I can resolve the problem? I renewed my subscription to Maps and it is showing and I have installed the updates, but the Cameras is still not on there as available.
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@PianoMan55
Contact Tomtom Support to sort out your Account
Support Phone numbers....
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-988105/index1.html#post1020431
Email....
Scroll to the bottom of this page
From the Support Menu list
Click 'Contact us'
Or
Click Here for a direct link to 'Contact us'....
https://uk.support.tomtom.com/app/contact/locale/en_GB
Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct
Drill down through the appropriate links
You will eventually get to....
FAQS --- FORUMS ---- EMAIL US---- PHONE US
OR
Email Direct Link...
http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
Note... You must already be logged into the site for the 'Email Direct link' to work
ATB YFM