Strap compatibility — TomTom Community

Strap compatibility

DunnersDunners Posts: 9 [Legendary Explorer]
edited January 2019 in Runner & Multi-Sport
Hi,
Does anyone know if I can use the straps for the Runner Cardio 2 with the Runner Cardio 1 watch? My old '1' strap is about to snap in two so I've been looking at replacements, however there seem to be far more strap choices for version '2'.

Comments

  • tfarabaughtfarabaugh Posts: 16,396
    Superusers
    All units in the Spark/Runner lineup (Spark, Spark 3, Runner2, Runner3 and Adventurer) are identical and all the straps are interchangeable. The only straps that will not fit are the ones for the original Runner1 and MultiSport, so you cannot use them. Since the Runner1 was discontinued years ago straps will likely be hard to find. Your best bet is to call Support and see if they have any.

    To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • DunnersDunners Posts: 9 [Legendary Explorer]
    Thank you... very clear and very useful.
  • DunjaMDunjaM Posts: 4 [Apprentice Seeker]
    Hi everyone,
    I have Runner1 and need to replace the strap.
    Please let me know what is the difference between the strap for Runner1 and e.g. Runner2 and other models.
    And where I could get/buy a strap for Runner1?
    Thank you in advance.
  • tfarabaughtfarabaugh Posts: 16,396
    Superusers
    DunjaM wrote: »
    Hi everyone,
    I have Runner1 and need to replace the strap.
    Please let me know what is the difference between the strap for Runner1 and e.g. Runner2 and other models.
    And where I could get/buy a strap for Runner1?
    Thank you in advance.

    That model was discontinued years before TT Sports went out of business, which was almost 3 years ago. You can only use the original Runner or Multisport straps, later models had a different size so they will not work. You need to look on third party sites like eBay, Amazon, etc. for used ones or knockoffs, they are no longer available from TomTom.
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