Voice Control cannot be used with your display language
Prospecta
Posts: 2 [New Traveler]
Hello I have purchased a new go 5200 but cannot choose a computerised (uk) voice and so cannot use voice control. I get the above message when trying to select voice. Please help
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Comments
Superuser
Where was your 5200 bought? Are you sure that you do not have either "Serena" or "Malcolm" on you device? Maybe @VikramK will pick this up and add them, otherwise contact Customer Services on Monday to arrange a special download
:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Welcome to the community !
Added two voices-'Serena' & 'Malcolm'.You can download them when the device is connected to a WiFi connection.
Regards
Vikram
Same problem , but my device 6250
Voices added to your account so you can download them when connected to a wifi internet connection.
Regards
Vikram
thnaks
k
Both the voices have been added to your account.
When connected to a WiFi internet connection, you should be able to download them.
Regards
Vikram
thnaks
k
Welcome to the community!
Added both the voices..
Regards
Vikram
I have just purchased a go 6200 S/N ZAxxxxx66 in Spain and having the same problem with not being able to use the voice control, no option for English ( United Kingdom) computurised voice and getting the same message on screen saying voice control can not be used with your display language. I chose language English ( United Kingdom ) country United kingdom and voice Jane ( united kingdom ) I have complained to Norauto.es to say this is misleading the consumer but as yet not heard anything back. Is there anything I can do to reslove this. Many thanks.
Mod edit: Please don't post private or personal information on a public forum.Thanks
Superuser
Hopefully @lampard or @VikramK can sort this out but may not be until Monday. You need Serena or Malcom for English.
Keep an eye here.
Doug
Two computer voices added to your account- Malcolm and Serena
Download them when connected to a WiFi internet connection!
Activate the voices and then test the device..
Regards
Vikram
cheers Vikramk, so far so good. all seems to be ok except for one thing when I ask for a route weather its here in spain or anywhere in europe the device says sorry I do not understand try again so I must be doing something wrong or need to switch something on in the settings so will figure that one out but everything else including the serena voice instructions is fine.
Thanks again Craig.
Serena and Malcolm - Two computer voices added. Please download them when connected to a WiFi internet connection.
Regards
Vikram
Superusers
@mazzucco
@VikramK or @lampard the Forum Moderators should pick this up in the morning....
ATB YFM
Both computer voices activated for your device. When connected to a WiFi internet connection you should be able to download them.
Regards
Vikram
regards,
Marco
Thanks
Mod edit: Please don't post private or personal information on a public forum.Thanks!
Welcome to the community!
Both voices have been activated. You should be able to download them when connected to a WiFi internet connection.
Regards
Vikram
Superuser
Hopefully @VikramK will pick this up and allocate the voices for you.
Just in case have you scrolled to the top of the list as the computerised voices are often there. They are Serena and Malcom.
Doug
Welcome to the community!
Both computer voices have been activated for your GO 5200. They should be offered for downloaded when connected to a WiFi internet connection.
Regards
Vikram
DavidRB