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I am trying to connect my tom-tom to get it updates.I have reset it to where the white words come up, i have reset it to factory setting, but on my device still says it not connected and it is.
If you are running one of the older NAV3 or one of the latest NAV4/5(Wi-fi) devices
You need MyDrive Connect installed on you PC Get it here... www.tomtom.com/getstarted
The NAV5(Wifi) devices update over Wi-fi or (USB with MyDrive Connect running in the background)
Comments
Superusers
@timberwhite
What model Tomtom do you own ???
ATB YFM
Superusers
Are you using the cable that came with the device? Can you try a different port? And, as YamFazMan has asked, what model do you have?
Superusers
@timberwhite
If you are running one of the older NAV3 or one of the latest NAV4/5(Wi-fi) devices
You need MyDrive Connect installed on you PC
Get it here... www.tomtom.com/getstarted
The NAV5(Wifi) devices update over Wi-fi or (USB with MyDrive Connect running in the background)
ATB YFM
Superuser
To help find the exact model see http://us.support.tomtom.com/app/answers/detail/a_id/9521/c/2355