How do I install & install my Runner 2 via a MAC?

Tom Cunliffe

Do TOM TOM & Macs have a problem in linking up?I keep getting jammed on my installer id....I am the first owner of this thing. This is a pretty dumb site...information regarding installing process/problems is zero. I thought all these gizmos were supposed to be simple & straightforward.

tfarabaugh

At this point I would suggest calling Customer Support to see what they can do. They can more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.