map 584 months old message on the device — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

map 584 months old message on the device

micjon01micjon01 Posts: 2 [Apprentice Traveler]
edited January 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
A message appears every now and then saying, YOUR MAP IS NOW 584 MONTHS OLD, that's 48 and a half years, device is upto date, has anyone had this problem and is there a fix? Many thanks. Mike.

Comments

  • dhndhn Posts: 33,326
    Superusers
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds. If that doesn't stop the message, just ignore it if you have version 1010 of the map on your device.

    It's a glitch in the software on the unit.
  • micjon01micjon01 Posts: 2 [Apprentice Traveler]
    Many thanks, I'll give it a go and see what happens over the next few days. :thumbsup:
  • CatNipCatNip Posts: 480 [Renowned Wayfarer]
    For some while I have also been getting this message on my Start 25 at odd intervals: "...map 584 months old..." when it obviously isn't! Just got one following switch on.

    I feel pretty sure I must have had more than one cold start (Reset) since last map upgrade, as I don't use the device on a daily basis. I realise a new map has been announced so will just install that for now and see how it goes.

    It isn't due to the recent upgrade to the NAV 3 firmware, as it used to happen before that as well.
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