Problems with MapShare?

mauromolmauromol Posts: 79 [Prominent Wayfarer]
edited January 30 in Map quality
Hello,
MapShare updates were usually very frequent, but during the latest weeks I see no update at all available when I connect my device to MyDrive Connect (I have a GO 500).

Also, I tried to report a map correction using the online tool at https://www.tomtom.com/mapshare/tools/ and I always get that the report was unsuccessful and hence not sent (not explaining why), asking to retry again later. I suspect that both problems are related.

I can successfully report corrections through my GO 500 device UI, but I can't know of course if those reports will ever be delivered to TomTom or not.

Anybody can tell what is going on?

Thanks,
Mauro

Comments

  • dhndhn Posts: 32,890 [Superusers]
    Support probably has the best idea … maybe:

    :flag_it: Italia
    0245281004
    lunedì-venerdì: ore 09:00-17:30 CET
  • mauromolmauromol Posts: 79 [Prominent Wayfarer]
    So are you seeing MapShare updates regularly for your device during these days?
  • JaTeJaTe Posts: 71 [Legendary Explorer]
    I have four reports pending. 3 date back to May this year and I have added another today and in fact could have added more, but as it took 2 years to get TT to rectify their programming for a set of SPECS cameras on the A12 in Essex, I really doubt just how much weight they put on these MapShare reports either.
    To say it is disheartening in trying to improve the data is an understatement.
  • mauromolmauromol Posts: 79 [Prominent Wayfarer]
    Yesterday I received a small MapShare update, so at least I can say updates are coming again. Maybe it's just the summer period the cause of so less frequent updates.
Sign In or Register to comment.

Who's Online29

lesr
lesr
poac60
poac60
+27 Guests