No traffic information on the VIA 53 — TomTom Community

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No traffic information on the VIA 53

MIJO55MIJO55 Posts: 2 [Apprentice Traveler]
edited January 2019 in TomTom Services
My Tomtom via 53 came with traffic ,roadworks etc which showed up when I set it up. This seems to have turned off. I am in Western Australia and thought this might be why but can't understand why it worked initially

Comments

  • VikramKVikramK Posts: 11,956 Moderator
    Hi MIJO55

    Welcome to the community!

    TomTom Traffic service on your account looks fine to me. Since this could be a connectivity problem I would advise that you try the troubleshooting on this FAQ

    Regards
    Vikram
  • MIJO55MIJO55 Posts: 2 [Apprentice Traveler]
    everything seems connected and turned on .works for travelling but without data and traffic sevices.in tomtom says hands free calls connected but unable to connect to data and traffic services although it is turned on.doesn't appear to be linking to my mobile properly. not tried reset on tomtom but prefer to leave this as last resort. tried reinstallin m drive on mobile.
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