No traffic information on the VIA 53

MIJO55
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
My Tomtom via 53 came with traffic ,roadworks etc which showed up when I set it up. This seems to have turned off. I am in Western Australia and thought this might be why but can't understand why it worked initially
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everything seems connected and turned on .works for travelling but without data and traffic sevices.in tomtom says hands free calls connected but unable to connect to data and traffic services although it is turned on.doesn't appear to be linking to my mobile properly. not tried reset on tomtom but prefer to leave this as last resort. tried reinstallin m drive on mobile.0