NO Maps Available on TomTom 5250 after update

MUETIE Registered Users Posts: 1
New Traveler
edited January 2019 in Map quality
Hi !Would like some help please ,I have a TomTom 5250 Pro Model:4FL50,
After update the GPS doesn't show me the maps ,It is come on the screen with the warning ,,No Maps Available ,Reinstall a map you already own or go to the TomTom shop to buy a map''. the GPS come with life time maps update , on my account it is says that my map will expire on 2025, .
I cant reinstall the maps because they are installed in the device and doesn't let me to access them .