NO Maps Available on TomTom 5250 after update

MUETIE
Registered Users Posts: 1 
New Traveler

New Traveler
Hi !Would like some help please ,I have a TomTom 5250 Pro Model:4FL50,
After update the GPS doesn't show me the maps ,It is come on the screen with the warning ,,No Maps Available ,Reinstall a map you already own or go to the TomTom shop to buy a map''. the GPS come with life time maps update , on my account it is says that my map will expire on 2025, .
I cant reinstall the maps because they are installed in the device and doesn't let me to access them .
After update the GPS doesn't show me the maps ,It is come on the screen with the warning ,,No Maps Available ,Reinstall a map you already own or go to the TomTom shop to buy a map''. the GPS come with life time maps update , on my account it is says that my map will expire on 2025, .
I cant reinstall the maps because they are installed in the device and doesn't let me to access them .
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@MUETIE
See if this FAQ solves the problem https://uk.support.tomtom.com/app/answers/detail/a_id/16693/locale/en_GB0