How do i get my map back after software upgrade on a Go 530?

Caboose
Caboose Registered Users Posts: 1
New Traveler
edited January 2019 in Devices using TomTom HOME
Dug my trusty GO 530 out of the glovebox as our new car has a built in nav and i can give the GO 530 to my dad, i connected to TomTom home and it told me my device is old, yadda yadda, and then updated the software twice.

"Your device is old tat, but have a software update anyway", nice (i thought), reboots, tells me my device is old ta and offers me another software update, V. nice (i thought), now after a second reboot its starting up and telling there is no map installed!

How do i get my map back? Does anybody know the last version of the map they made available for the GO 530? It's still a cracking piece of kit that does everything my dad will need.

Thanks.

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    Did you make a backup?
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi Caboose

    Welcome to the community :)

    Map has been reactivated on the account. So now when you connect the device it will be available for download in TomTom HOME.

    Regards
    Vikram

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