Tomtom map in the Balkans

cptnswng

While travelling from Montenegro to Bosnia-Herzegovina on 10 August 2018, Tomtom misguided us into a very old and rarely used road that is not paved with asphalt and takes 45 km in the middle of nowhere surrounded by thick woods and steep rocks. The normal highway had already remained behind us. Fortunately we came across a group of locals on the road (it was the only car we spotted) and we were warned about that the GPS did not work in Herzegovina. Those who are planning to make a road trip in the Balkans should be careful at least in Montenegro and Bosnia-Herzegovina. In such cases, the main problem of the Tomtom navigation tool is that it does not pay any attention to the safety of roads while navigating.

Niall

@cptnswng

Could you be a bit more specific on where you were travelling from and to? So others can check the route.
Also which device were you using? See https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
With which map version? See https://uk.support.tomtom.com/app/answers/detail/a_id/12214/locale/en_GB

cptnswng

I am using via 130 and the map Europe 4329 MB and have recently updated quickgps fix. Well again due to Tomtom, we crossed a very high mountain roads after the Kotor bay but it took us to the main road. R 11 in Montenegro. When we crossed the Bosnia Herzegovina border we followed M20 up to the north. M20 is meeting the highway E762 that reaches Sarajevo which was our destination. But before coming to Foca M20 and E762 go parallel for 30-40 kilometres. At this point, Tomtom incorrectly led us on M20, though it was supposed to take us to E762. And then we had to follow M20 in the dark. M20 takes the name of the village of Tribusce and a branch of the road diverts left into the woods. Now I am checking the apple map this road is a dead end of 45 kilometres.

Niall

@cptnswng

Have a look at these routes on MyDrive
https://mydrive.tomtom.com/en_gb/#mode=routes+viewport=43.13484,18.5549,7,0,-0+routes={"departure":true,"traffic":true,"routeType":"FASTEST","travelMode":"CAR","points":["hw~42.46776,18.76407~A~M-2/E65/E80, Kotor, MNE","hw~43.84382,18.33268~A~E761/M-18/M-5 Dzemala Bijedica, Novi Grad Sarajevo, BIH"],"avoidCriteria":[]}+ver=3

Any of them familiar?

cptnswng

Yes they are all familiar.

Niall

@cptnswng

So why did you turn left off the main road
https://mydrive.tomtom.com/en_gb/#mode=routes+viewport=43.46412,18.74299,13,0,-0+routes={"departure":true,"traffic":true,"routeType":"FASTEST","travelMode":"CAR","points":["hw~42.46776,18.76407~A~M-2/E65/E80, Kotor, MNE","hw~43.46047,18.73844~A~Unnamed road, Foca, BIH","hw~43.84382,18.33268~A~E761/M-18/M-5 Dzemala Bijedica, Novi Grad Sarajevo, BIH"],"avoidCriteria":[]}+ver=3

cptnswng

Just because of tomtom.