TomTom Start 60 ,screen freezing.

simmo3491
simmo3491 Registered Users Posts: 5
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
Hi, I have a TomTom Start 60 , recently the screen has been freezing , It seems to be losing the signal , can anybody help ?

Comments

  • YamFazMan
    YamFazMan Posts: 20,817
    Superuser
    Hi
    @simmo3491

    Have you tried a Drum roll restart on the device ???? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM
  • simmo3491
    simmo3491 Registered Users Posts: 5
    Apprentice Traveler
    Yes, I tried that first thank's , I am wondering if I can do a full reset back to factory settings,but I;'m not sure what info I will lose .