Server Issue??

HaslamC Registered Users Posts: 1
New Traveler
edited January 2019 in TomTom Services
Purchased live subscription 2 days ago and live services just say "an error occurred on the TomTom server. Please try again... whats this all about paying for a product and not being able to use it? Also updated my TomTom yesterday and today when plugging it in another update was available so selected to carry out this update but mydrive connect is simply "Getting ready" and has been for over 2hours and nothing is happening... :tired_face:


  • dhn
    dhn Posts: 33,388
    Best you call support to straighten things out:

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • elionu
    elionu Registered Users Posts: 48
    Renowned Wayfarer
    Reinstall MyDrive connect I had the same problem
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