Problems logging in-MyDrive Connect — TomTom Community

Map purchasing

Problems logging in-MyDrive Connect

Knightowls73Knightowls73 Posts: 5 [Neophyte Traveler]
edited January 2019 in Map purchasing
I am unable to log onto both MyDrive Connect and the TomTom website. I have reset my password and I still have had no luck. I tried to call customer service but they are not in until Monday. I just bought a map and would like to install it. 37988251-039b-4efc-a015-0f7ab0914443.jpgd27c4847-6230-428e-ae41-f9a0dfbd8d17.jpg

Comments

  • dhndhn Posts: 33,346
    Superusers
    And you are trying the same email address/pw used when you purchased the map?
  • Knightowls73Knightowls73 Posts: 5 [Neophyte Traveler]
    Correct. I have even reset my password to no avail.
  • dhndhn Posts: 33,346
    Superusers
    Support Monday then...………

    :flag_us: United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
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