TomTom GO700 back up files

smile-face

My TomTom 700 is malfunctioning. It displays a red X when turning it on. It's only been doing this since I tried to restore a back up. Before that, it was working fine. I think the issue is with the back up files I am trying to restore.

Does anyone have a fresh copy of these files I could download?

I know this is a long shot. I also know the 700 is no longer supported, but I am not trying to get any new maps, but just restore it back to it's original purchase state.

justmebrowsing

Normal way would be to delete all LOOSE FILES (not FOLDERS) then copy/install this:-

http://download.tomtom.com/sweet/navcore/navcore_7.903.9183.go700.cab

As/when prompted allow it to overwrite.

smile-face

justmebrowsing wrote:

Normal way would be to delete all LOOSE FILES (not FOLDERS) then copy/install this:-

http://download.tomtom.com/sweet/navcore/navcore_7.903.9183.go700.cab

As/when prompted allow it to overwrite.

@justmebrowsing
Thank you so much for your help! I tried installing those files. However, it TomTom device still displays a flashing Red X.

It's really weird as I can update/back-up/restore via TomTom home with no problems. It is only the TomTom unit itself that displays the X.

This all started when I followed these instructions to re-format. Interestingly, before reformatting, TomTom would appear on my computer as a drive with a name (I can't remember what the name was). Now it just displays as an untitled drive. Could that be the issue?

justmebrowsing

Plan b) try holding down the power button till you hear the drumroll then release
Plan c) try deleting (or at least cut/paste from your map folder to your PC) your mapsettings.cfg
Plan d) Check you have a file called ttsystem in the root of your device (if not copy from your PC backup) as this file is the actual bootloader req'd to boot up the device.

Almost forgot the most obvious, try running clearflash.exe 3 TIMES allowing a reboot after each run from here https://uk.support.tomtom.com/app/answers/detail/a_id/6178/kw/clearflash/sno/1

smile-face

@justmebrowsing Thanks for your help. I will try these out. So I take it doesn't matter what the TomTom Drive is called after it has been formatted? Thanks!

justmebrowsing

As long as your PC sees the device as an external source/device it doesn't matter what it's called

Don't get too hung up on how TTHome behaves as (even more so with your no-longer-supported device) it is (was) only for updating/simulation etc so basically does nothing you can't do yourself with copy/paste/backup etc although I don't know the correct buzz words for the MAC system I'm sure it's pretty damn similar

smile-face

@justmebrowsing Thanks for all your help.

I followed those steps but still the X red. Is there any tool I can use to make sure the device has been formatted properly? As all my troubles started when I formatted on my Mac (I have since reformatted on Windows, but no luck).

Also, this page provides a way of doing a restore:
https://uk.support.tomtom.com/app/answers/detail/a_id/1898

I can get the black screen to appear. However, it says: While the black screen with white text is displayed, press and fully release the On/Off button 3 times, quite quickly as in "1-2-3". Getting this timing right is one of the critical steps of this process.

The moment I let go of the button to press it 3 times, it boots into the flashing cross. Any ideas?

justmebrowsing

That 1-2-3 " trick refers to later NAV3/4 devices, not your older NAV2 GO700 which is why it doesn't help.
All I can suggest is you, after a full (preferably Windows) backup by copy/paste to your PC rather than rely on TTHome, try reformatting again then re-installing and then running clearflash and hard reset (holding power button in till you hear the drum roll etc

also see here https://www.tomtomforums.com/threads/how-to-backup-the-contents-of-your-unit-to-the-computer-and-how-to-restore-it.17864/

smile-face

@justmebrowsing Thanks for all your help. Just to double check, when reformating do I select Fat or Fat32. I've seen different guides that say both. Thanks!

justmebrowsing

Don't quote me (unless I'm right) but I'd try Fat on this old device. you can't bugger it up any more than it already is so try that and then if no joy, guess what's next?