Paid for updates till sept.19 and no updates — TomTom Community

Map purchasing

Paid for updates till sept.19 and no updates

ChanetChanet Posts: 1 [New Traveler]
edited January 2019 in Map purchasing
TomTom Classix Xl is no longer supported (no email, no phonecalls)but I bought last september updates for 55 euro and do not get them since version is still 9.540 after making updates via TomTomHomes.

Comments

  • dhndhn Posts: 33,309
    Superusers
    9.540 is the application version, not the map version.

    If you were referring to maps then, indeed, you should still get them to the end of the subscription.

    Call support BUT do not provide a model when prompted in order for a live agent to respond:

    :flag_nl: Nederland (Holland)
    020 850 1007
    Maandag: 09:00 tot 17:30
    Dinsdag t/m vrijdag: 09:00 tot 16:30
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