TomTom Update- Lifetime maps

scsctg

Model: 4EN42 Z1230
Serial Number AOxxxxGxxx01
The email that this was TomTom registered too, no longer exist as the company no longer exists.
So I can not find a way to update this TomTom. It was originally setup with the email: [email protected] and I have also fogotten the pasword. It would be a shame to have to scrap this TomTom as it is still in good working order but the maps are well out of date as I don't ever recall it being updated at all.
If anyone can help with a solution, that would be great.
Thanks
Kevin

Mod edit: Please don't post private or personal information on a public forum.Thanks

dhn

That serial number equates to:
"AO">Start 20, 2GB + micro-SDHC, MyDrive Connect NAV3 Eol

As such, being End of Life, there are no further updates by Tomtom for that model.

justmebrowsing

End of Life meaning:- https://uk.support.tomtom.com/app/topic/name/end-of-life

gmirz2005

dhn, You are not right!

1. TomTom Start 20 still is being supported by TomTom and receives updates and map updates and more...
2. As it's a NAV3 device and it works with MyDrive Connect, it will continue to be supported by TomTom for a long time....

And yes... scsctg...
Contact to TomTom via E-Mail and they will resolve your problem!

dhn

@gmirz2005

I am often wrong. But NOT this time...…….

The following versions of the Start 20 continue to be supported:

"AP">Start 20, 4GB + micro-SDHC, MyDrive Connect NAV3
"AY">Start 20, 8GB + micro-SDHC, MyDrive Connect NAV3

The version I quoted previously (AO) only has 2GB internal storage and is no longer supported.

gmirz2005

Ah... Ok dhn!
I checked and you were right this time ;D