TomTom MyDrive detecting my TomTom Start 20 as TomTom VIA 1415... BUG???? — TomTom Community

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TomTom MyDrive detecting my TomTom Start 20 as TomTom VIA 1415... BUG????

gmirz2005gmirz2005 Posts: 24 [Apprentice Seeker]
edited January 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
So....
FINALLY!!!
I bought it!!!
Connected it to myDrive and....

WTF???? MY DEVICE IS BEING DETECTED AS VIA 1415!!!
BUT MY DEVICE IS START20!!!

WTF??? TOMTOM!!!!

Comments

  • NiallNiall Posts: 10,769
    Superuser
    @gmirz2005

    It is TomTom's crazy naming convention so from the first two characters of the serial number

    In US:-
    "AY">VIA 1410 / 1415, 8GB + micro-SDHC, MyDrive Connect NAV3

    In Europe:-
    "AY">Start 20, 8GB + micro-SDHC, MyDrive Connect NAV3
  • YamFazManYamFazMan Posts: 17,064
    Superusers
    Hi
    @gmirz2005

    On MyDrive Connect screen Top Right check if its your countries Flag
    The SAME Tomtom models have different names in the different Sales areas around the world

    You maybe logged into the wrong site....

    ATB YFM
  • gmirz2005gmirz2005 Posts: 24 [Apprentice Seeker]
    Oh thank you all for your support!
    But I already got it before you wrote it...
    But anyways thank you :)
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