TomTom MyDrive detecting my TomTom Start 20 as TomTom VIA 1415... BUG????

gmirz2005
gmirz2005 Registered Users Posts: 24
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
So....
FINALLY!!!
I bought it!!!
Connected it to myDrive and....

WTF???? MY DEVICE IS BEING DETECTED AS VIA 1415!!!
BUT MY DEVICE IS START20!!!

WTF??? TOMTOM!!!!

Comments

  • Niall
    Niall Posts: 11,114
    Superuser
    @gmirz2005

    It is TomTom's crazy naming convention so from the first two characters of the serial number

    In US:-
    "AY">VIA 1410 / 1415, 8GB + micro-SDHC, MyDrive Connect NAV3

    In Europe:-
    "AY">Start 20, 8GB + micro-SDHC, MyDrive Connect NAV3
  • YamFazMan
    YamFazMan Posts: 20,800
    Superuser
    Hi
    @gmirz2005

    On MyDrive Connect screen Top Right check if its your countries Flag
    The SAME Tomtom models have different names in the different Sales areas around the world

    You maybe logged into the wrong site....

    ATB YFM
  • gmirz2005
    gmirz2005 Registered Users Posts: 24
    Apprentice Traveler
    Oh thank you all for your support!
    But I already got it before you wrote it...
    But anyways thank you :)