Export activities to computer — TomTom Community

Export activities to computer

LundbladLundblad Posts: 3 [Apprentice Traveler]
I Can´t find my recent activities, saved to my watch, on sports connect. How do I do if I want to export my saved activities on the watch to my computer. I´ve tried everything, but sports connect dont seem to find the data saved on the watch.

Comments

  • tfarabaughtfarabaugh Posts: 16,676
    Superusers
    Did you get any error messages while syncing or did it hang up at all? To force MySports to reupload an activity you need to do the following:

    1. Exit MySports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).
    2. Locate the ttbin files (if they are not there the activity is lost and not recoverable - what is on the watch is just summary data, all the detail is gone). On a PC the ttbins are saved in a dated folder for the date of the activity under C:\Users\{User Name}\TomTom MySports\{Watch Name}. On Apple Devices, connect your device to the computer, open iTunes, select your device in the iTunes sidebar, select MySports on the Apps tab under File Sharing and the ttbin files are listed on the right-hand side. Right-click (Mac: ctrl-click) a file to copy it and save it to your computer. In Android, the ttbin files are stored on the internal SD in (/sdcard/TomTom_MySports/[serial number of watch]/workouts/uploaded/).
    3. Copy them to your computer
    4. Place the ttbin files in the serial number directory:
    Windows: C:\Users\[user name]\TomTom MySports\[serial number]
    Mac: [home dir]/TomTom Sports/[serial number]
    5. Restart MySports Connect and connect your watch
    6. Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.

    If you do not have the ttbin files it means the activities are lost.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • LundbladLundblad Posts: 3 [Apprentice Traveler]
    Hi!
    Thank you. I found the ttbin files on the computer. But the last step dont work
    "6. Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files."
    I dont have any upload button or try again button in the setting page.
  • tfarabaughtfarabaugh Posts: 16,676
    Superusers
    Lundblad wrote:
    Hi!
    Thank you. I found the ttbin files on the computer. But the last step dont work
    "6. Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files."
    I dont have any upload button or try again button in the setting page.
    Are you in the MySports Connect desktop software, not the MySports website?
  • LundbladLundblad Posts: 3 [Apprentice Traveler]
    Yes! I had to start the sports connection over again to find it. Thank you, now I know how to do it.
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