Navigate to coordinates on Mydrive

Leo510 Registered Users Posts: 7
Neophyte Traveler
edited January 2019 in MyDrive Connect
When I navigate to coordinates on MyDrive by typing them in the search field, the area around these coordinates is displayed correctly, including known address locations in the area having the same zip code. But, the exact location of those coordinates is NOT shown, nor is the screen centered around the searched location. So, the info is somehow processed corrrectly, but the result is not shared with the customer. Strange!

How can this be resolved?