Disconnecting old watch

Kees55 Registered Users Posts: 3
Apprentice Traveler
edited January 24 in TomTom Sports

My Multisport watch doesn't work well anymore so I did buy another one (Runner 3).
Now my question is how to disconnect the old one from my account and connect the new one to mysports connect and so to my account.



  • tfarabaugh
    tfarabaugh Posts: 16,943
    When you plug the new one into your account you will be prompted to register. Select use an existing account and enter the email your current watch is under. This will then associate the new watch with the same account. You do not need to disconnect the old one, simply do not use it anymore.

    I hope this helps, please let me know if this answered your question. If it did, please mark it as a solution so others can look for it if they have the same question.