My Via 1535 has worked fine since the day I purchased it more than 5 years ago. Recently (within the last month) it takes a long time to lock onto satellites and constantly loses the signal while driving when there's no obstructions between it and the sky. I've updated it with the most recent OS version 2663383 (App 12.074.2687300.84 (0) (2203, 4/20/2017)) and (GPS 2.18.903 127792), although that hasn't seemed to help.
I'm almost to the point of throwing this thing out the car window.
Any help in getting this to work as well as it used to will be greatly appreciated.
Thanks.
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Superusers
@davefrag
Have you tried a Drum roll restart on the device ???? This restarts the devices Operating System afresh
RESETTING YOUR NAVIGATION DEVICE
https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ
Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles......
If possible, for the for the first Satellite fix, go outside with a clear view of the Sky
ATB YFM
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Superusers
@davefrag
Cool, glad your sorted
ATB YFM