Can't get TomTom to find routes — TomTom Community

Can't get TomTom to find routes

I have been on the phone all day to an advisior still my tom tom keeps giving the searching symnbol it had been doing this for about 10 months i cannot afford a new one have re-set 4 times any ideas?

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  • YamFazManYamFazMan Posts: 17,059
    Superusers
    Hi
    @donnawainscott

    By have re-set 4 times any ideas??? do you mean a Drum roll restart???
    If 'Not' try Drum roll restart on the device ???? This restarts the Devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM
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