Satellite connection
mickunderhill
Posts: 1 [New Traveler]
edited January 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
just made a journey across Europe, before I left I updated my software and maps and I’ve never had so much trouble with losing satellite connection, and when it was lost it took ages for the connection to be remade.
do you have any advice
mick
do you have any advice
mick
0
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Superusers
Superusers
@mickunderhill
Have you tried a Drum roll restart on the device ????
https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ
Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles......
If possible, for the for the first Satellite fix, go outside with a clear view of the Sky
ATB YFM