Sports Connect 3.3.8 fixing loop after global course update — TomTom Community

Sports Connect 3.3.8 fixing loop after global course update

JürgenJürgen Posts: 6,624
Community Manager
edited January 2019 in Golfer & Golfer 2
We have released TomTom Sports Connect 3.3.8.
  • This release adds a fix for an issue that could cause Golfer 2 (SE) watches to fall into a recovery mode loop.

Comments

  • JürgenJürgen Posts: 6,624
    Community Manager
    cees342657 wrote:
    Unfortunately, still the same problems. My watch (golfer2) will not sync with my iPad. I de-installed Sports connect, rebooted and installed 3.3.8.0.
    Installation is fine but after connecting my watch, I get the message "something has gone wrong. fix it or reset.
    Fix it will restart the watch. but ... is just stays on that screen.
    Reset looks promising but also gets stuck / waiting somewhere....
    :disappointed_relieved:
    I checked your account and there is something strange happening. TomTom Sports Connect is indeed on the latest version 3.3.8 but your watch isn't picking up the latest software build. Can you try a reset after forcing the watch into recovery mode?

    https://uk.support.tomtom.com/app/answers/detail/a_id/17393#factory-reset-in-recovery
  • JürgenJürgen Posts: 6,624
    Community Manager
    Hi Cees,

    Can you send me a private message with a phone number that we can reach you at so we can walk you through the recovery mode reset? Your watch still isn't picking up the latest 1.2.110 build.

    https://en.discussions.tomtom.com/inbox/conversation?with=93

    Thanks,
    Jürgen
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