Why no software version information available for Golfer 2/2SE watch?

Plascoch
Plascoch Registered Users Posts: 27
Master Traveler
edited January 24 in TomTom Sports
In nearly every software product you can get a revision number and the bugs fixed by this release of the software. This information seems to be missing for the Gofer 2 & Golfer 2SE watch products I can not find any information other than the current version installed using the "about" screen on the watch. Please make this info available.

Comments

  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,204
    Community Manager
    There is a what's-new link in TomTom Sports Connect which brings you here:
    https://uk.support.tomtom.com/app/release_notes/type/golfer2
  • Plascoch
    Plascoch Registered Users Posts: 27
    Master Traveler
    Thanks for that but such basic info is not very helpful. The only information there about the watch software for latest release is.

    "Version 1.2.110
    Released on 13 March 2018 This update applies to: Golfer 2
    • Various performance improvements and error fixes have been implemented."
    It does not say that it is valid for Golfer 2SE but guess that it is because the 2SE is probably the same watch but with software feature reduction. It does not give ant detail regarding what bugs are fixed what bugs are still in place and need to be fixed. With no information regarding any future enhancements or improvements. To most customers it looks like TomTom do not care about informing them.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,204
    Community Manager
    Plascoch wrote:
    Thanks for that but such basic info is not very helpful. The only information there about the watch software for latest release is.

    "Version 1.2.110Released on 13 March 2018 This update applies to: Golfer 2
    • Various performance improvements and error fixes have been implemented."
    It does not say that it is valid for Golfer 2SE but guess that it is because the 2SE is probably the same watch but with software feature reduction. It does not give ant detail regarding what bugs are fixed what bugs are still in place and need to be fixed. With no information regarding any future enhancements or improvements. To most customers it looks like TomTom do not care about informing them.
    Thanks for your feedback! The Golfer 2 SE is indeed missing in the list and I created an internal ticket to have it added.

    Many fixes are about issues that aren't customer facing, like the above mentioned. Here is a recent example of a fix to a customer facing issue where we clearly state what it's about. The TomTom Sports Connect 3.3.8 update:
    https://uk.support.tomtom.com/app/release_notes/type/mysports

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