I am planning a trip to Germany/Austria. I bought a TomTom VIA 1505M. When I try to plug the names of the places I am going, the device doesn't recognize half the names. I can go to mydrive and plug the names into favorites and the locations come up just fine. However, it seems I can't import from mydrive to my device (maybe I bought the wrong device?). So, at this point, this device is basically worthless to me because the device doesn't properly recognize addresses. Any thoughts on how to make this work?
0
Comments
Superusers
When you input a name as an address on your unit, are you sure you have the correct country showing on the top right of the address window?
All updates were done and recognized by the unit, and I verified it with TomTom customer support due to conflicting information between the unit and Drive Connect.
RESULTING ISSUES: I emailed customer support while travelling. It took them 3 days to return a canned response which did nothing to correct the issues. I was lost several times due to incorrect/delayed routing. I had to purchase a sim card and use my phone for directions due to the inaccuracies, misdirections and inability to find a GPS signal. It caused me to miss a scheduled tour and forfeit my ticket and a delayed direction allowed me to enter a prohibited traffic area resulting in a traffic violation. I used to love this unit, but after this, I don't trust it anymore and it caused more stress than guidance. I was considering an upgrade, but now I'm not sure. If anyone can suggest a fix, I'm all ears.
Superusers
The MyDrive Web Route planner is for the Latest NAV4 & NAV5 (Wi-Fi) Devices ONLY
I've not used a NAV3 Via 1505M but I would think its the similar to my UK NAV3 Via 120 Live device, they have very limited panning options
You can only plan a route directly on the device
You can only plan an itinerary route with a Start 3 Stops and an End Point
The route cannot not be saved it will be lost after a shut-down
__________________________
Example how to change to the Switzerland Map
On the screen where you enter your city/postcode
Screen top right is a Flag Icon... Tap the Flag Icon
Type Swi or as much of the countries name ie... Switzerland to put the Swiss map Icon at the top of the list
Tap the Swiss Flag Icon
Now you can enter your Swiss Address
The Swiss map will now be the default Map
If you plan a trip to another Country you will have to change the Map as above to suit
Don't forget to switch back to the Swiss Map on your return
ATB YFM