Sync and connection to phone freaking out

nuttyrunner Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Hi there,

My tomtom runner 3 connect to the sport app but did not want to sync so I removed it from my app. But now it won't repair nor does it properly connect with my phone. My bluetooth on the phone is off yet et says it is connected to the phone. PLease any advice would be appreciated.


  • tfarabaugh
    tfarabaugh Posts: 16,943
    If you removed it from the app you need to go into the phone's BT settings and have it forget the watch before you can pair it again. This resets the pairing codes.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.