cannot connect charge to Start 20 device

ssom
ssom Registered Users Posts: 1
New Traveler
edited December 2021 in Devices using MyDrive Connect
The charger disconnected itself, and I cannot get it plugged into the device again.

Comments

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi ssom

    Welcome to the community and sorry for the late reply..

    I would suggest that you check using a different cable first, if that is okay then probably its the device micro usb port causing the issue.

    In that case customer service could help...

    Regards
    Vikram