cannot connect charge to Start 20 device — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

cannot connect charge to Start 20 device

ssomssom Posts: 1 [New Traveler]
edited January 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
The charger disconnected itself, and I cannot get it plugged into the device again.

Comments

  • VikramKVikramK Posts: 9,886 Moderator
    Hi ssom

    Welcome to the community and sorry for the late reply..

    I would suggest that you check using a different cable first, if that is okay then probably its the device micro usb port causing the issue.

    In that case customer service could help...

    Regards
    Vikram
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