Lifetime warrantee not honoured on two year old TomTOM
I believe there must be some error as this is a breach of Comsumer Affairs legislation in Australia. Thus I am assuming I am missing a step after logging in.
Could you please instruct me as to how I down the free driving maps of Canada
Comments
Superusers
@HeatherJN
Tomtom EOL (End of Life)
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured
See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
________________________________
If you have Lifetime Maps or an existing Map Subscriptions Call Tomtom Support...
When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information
Wait for a live agent to respond
:flag_au: Australia
1300 135 604
Monday-Friday:9:00 am to 5:30 pm AEST
ATB YFM
Superusers
I suspect the lifetime maps are ONLY for the region where the device was first purchased, in this case, Oz. That is, unless the lifetime maps were for World maps for a device.
But confirm with support one way or the other as YamFazMan suggests.