Mulitsport self scrolling through screens — TomTom Community

Mulitsport self scrolling through screens

Mertie01Mertie01 Posts: 2 [Apprentice Traveler]
edited January 2019 in Runner & Multi-Sport
My TomTom Multi Sport watch is scrolling through screens on its own randomly and on continuous loop, have tried docking it to re set but it is still just scrolling through. Any suggestions to correct this ?

Comments

  • tfarabaughtfarabaugh Posts: 16,347
    Superusers
    It sounds like the button is stuck. You can try gently prying it loos with a pin. Otherwise you need to call Support if it is still under warranty, if not you are pretty much out of luck. You can still try Support and see if they will offer your a discount on a new watch. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
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