Charging problem

tolis
tolis Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I have the TomTom spark 3 for less than a year.
I am currently facing a problem with charging. Specifically, i conntect my watch on laptop, it recognizes the device, connects to ToM TOM sports connect, starts charging for 5 minutes or so and then my watch shows on the chargin screen that it is full and stops charging. As a result, my watch always get 1/10 charged...

i reseted the settings to factory settings, but it didnt solve the problem. Any help?

Comments

  • RunningPig
    RunningPig Registered Users Posts: 18
    Outstanding Explorer
    What happens on the watch face when the software says it's done charging? Have you tried charging the watch using a the Tomtom cable plugged into a normal wall charger instead?